Ariyan Brown / Marcus

I am applying for the IT Field Technician position with Atlanta Public Schools. My current work sits on both sides of the IT desk. That includes hands-on hardware service in-store at The Home Depot (POS terminals, equipment swaps, on-location triage), bench diagnostics at HoneyBee Technologies (Dell, HP, and Lenovo testing across roughly 150 systems a month), and ticket-driven sensitive-data work at Epiq Global (formerly Epiq Global).

Earlier in my career I administered Microsoft 365, Azure Active Directory, and Dynamics at Ecycle Atlanta. Before that, I held three progressively responsible roles at InComm: Programmer II, then POS Lead for Terminal Solutions, then Field Operations Supervisor. That tenure spanned multi-platform Windows, macOS, Linux, and iOS workstation infrastructure. The field-operations experience is a literal precedent for what an IT Field Technician role looks like day to day.

I am also actively pursuing an Associate of Applied Science at Maestro University, with a concentration in Business Applications and AI in Business. Honest framing on the AI side. Modern code in my personal projects is produced with AI tooling under my direction. What I bring is the systems-level reasoning, problem decomposition, and operational discipline that makes complex systems actually work.